Border Crossing is a private document processing center and it is not affiliated with any government body. We offer paid assistance with travel card services offered by the government. You can obtain travel cards by using us or going to the government directly. Our expertise is to explain the government jargon and simplify your traveler card application process. You are welcome to learn more about Border Crossing by visiting our Home, Privacy Policy and Terms of Use pages.

Privacy Policy

Purpose of this Privacy Policy

privacy policy

This privacy policy governs the privacy of the users of  www.border-crossing.com. It explains how we at Border Crossing process, store and protect user data and information. Data security and customers’ protection are one of our main priorities.

What kind of information do we collect and how do we use it?

In our border crossing cards application forms we ask only for information necessary for creating a profile for the customer in the GOES system which will enable them to get their border crossing pass. All application forms are destroyed immediately after the information is entered into the government system. We do not allow employees to print application forms. If a customer cancels the service we destroy their application immediately and the customer’s file is removed from our records.

We do not collect customer’s credit card info and have no access to it whatsoever. In case they choose to pay our fee with their credit card, customers will be directed to a secure page where they can enter their CC data on their own.  To complete the process, we give them a link where they can pay their CBP fee on the government secured page.

How do we ensure security of the data?

We implement a variety of security measures to guarantee the safety of customers’ personal information while the application is being processed. We guarantee that all the data sent by the applicant protected from unauthorized access. Each employee is trained to protect the data and to respect all applicants’ privacy. To ensure high standard customer service, we do not operate a call center and all communication with customers is done via email. We do not use cookies to collect information about our customers.

Do we disclose information to third parties?

We never sell your personal information to third parties. We may however release your information if necessary to comply with the law or protect our rights, property, or safety.

Terms and Conditions

Please also visit our Terms and Conditions section that establishes the disclaimers and limitations of liability when using our website www.border-crossing.com.